Cookie Policy
Last Updated: 01 August 2025
2. Why We Use Cookies
Cookies are small text files stored on your device when you visit a website. They help remember your actions and preferences over time, making your browsing experience smoother. We also use similar technologies such as web beacons, pixels, and local storage (“cookies” collectively in this policy). Cookies may be set by us (“first-party cookies”) or by trusted third parties providing services on our behalf (“third-party cookies”).
2. Why We Use Cookies
We use cookies and similar technologies to: ensure our website functions correctly (essential cookies), remember your preferences and settings (functionality cookies), understand how our site is used to improve it (analytics cookies), deliver relevant marketing messages (advertising cookies), and protect our platform from fraud and abuse (security cookies).
3. Types of Cookies We Use
| Type | Purpose | Examples | Duration |
|---|---|---|---|
| Strictly Necessary | Required for the website to function and deliver core services. | Login session management, fraud prevention. | Session / up to 1 year |
| Performance & Analytics | Help us measure and improve site performance and user experience. | Google Analytics, server performance monitoring. | 24 hours – 2 years |
| Functionality | Remember choices you make to provide a more personalized service. | Language preference, saved form data. | Session / up to 1 year |
| Advertising & Marketing | Deliver ads relevant to your interests and measure their impact. | Facebook Pixel, Google Ads tracking. | 1 month – 13 months |
| Security | Detect and prevent malicious activity. | Cloudflare security cookies. | Session / up to 1 year |
4. Third-Party Cookies
We use trusted partners to help deliver our Services, including Google Analytics – to understand how visitors use our site, Cloudflare – for content delivery and DDoS protection, Stripe – for secure payment processing, Tawk.to / Crisp – for live chat support, and Facebook Pixel / Google Ads – for measuring ad performance. These third parties may set cookies on your device when you interact with our site.
5. How Long Cookies Last
Session cookies are deleted when you close your browser. Persistent cookies remain until they expire or you delete them via your browser settings. Expiry ranges from a few days to two years depending on the cookie.
6. Your Choices & Consent
When you first visit our site, you will see a cookie banner. You can accept all cookies, adjust your preferences for non-essential cookies, or decline non-essential cookies. You can update your choices anytime via the Cookie Settings link at the bottom of our site.
7. How to Manage or Block Cookies
You can manage cookies through your browser: Chrome: Manage cookies in Chrome, Firefox: Manage cookies in Firefox, Safari: Manage cookies in Safari, Edge: Manage cookies in Microsoft Edge. Blocking all cookies may affect site performance and some features may not work.
8. Compliance
We comply with applicable privacy and cookie laws, including UK Privacy and Electronic Communications Regulations (PECR), EU General Data Protection Regulation (GDPR), and California Consumer Privacy Act (CCPA).
9. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes to our cookies, services, or for legal reasons. Significant changes will be communicated via our cookie banner or by email.
10. Learn More
For more information on how we handle your personal data, see our Privacy Policy.